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    Information and Contact for Your Business
    General Shopping
    Order Information
    Shipping
    Returns






    Information and Contact for Your Business


    Phone Number Toll Free: 970- 315- 2660 
    Email - sales@westernloghomesupply.com 
    Hours of Operation – 9 - 5
    About Us - Shop online! We sell log cabin chinking and stains and also manufacture and build custom log home kits. Looking to rent log home maintenance equipment? We RENT air powered caulking guns. Western Log Home Supply is a family owned business and one of the largest suppliers of building and finishing products from interior to exterior. We are a full service company with over 30 years experience in the log home building industry. 
    Additional Information – See our about us page for more information

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    General Shopping


    Searching Your Store - 
    Products generally ship in 1-3 days
    No sales tax except for shipments to South Dakota
    Shopping Tips – Check out our free shipping specials, always use backer rod with your chinking
    Product Availability – All our products are available all the time
    Sizing – 10.5oz Tubes, 29oz Tubes, 5-gallon pails
    Product and/or Warranty Information - 
    Rebates Available – Sign up for newsletter for money saving coupons. 
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    Order Information


    Payment Methods Available – Visa, MasterCard, American Express, Discover, PayPal
    Problems with Your Order – Call or Email
    Change or Cancel an Order – Call or Email
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    Shipping


    Shipping Methods Available – UPS and FedEx Ground
    Shipping Times – orders ship in 1 to 2 days 
    Shipping Rates -
    International Customers – Sorry, no international customers
    Track Your Order –
    Additional information - Freight charges for the Snorkler and Kernel machines are $100 per machine
    Western Log Home Supply is not responsible for damaged freight. Please report all damage directly to the freight carrier.
    Website does not calculate shipping costs for large orders. Actual shipping rates may be added to your order if not calculated and checkout. Contact us for shipping rates if not calculated at checkout.
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    Returns


    Return Policy – Prior authorization from Western Log Home Supply Must be obtained before any merchandise. Goods returned without prior authorization will not be credited. Returns must be made no more than 30 days past original shipping date. Customer is responsible for all freight costs.  
    Process – Call or Email
    Restocking Fee – 20%
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    FAQ's